Member Services Specialist

Fidelis Catholic Credit Union

Greenwood Village, CO

Job ID#:
14926169045
Posted:
April 2, 2025
Expires:
June 1, 2025
Category:
Customer Service
Terms:
Full-Time Employee
Experience:
0-2 Years
Education:
High School
Base Pay:
$22.00 to $24.00 Hourly
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Job Description

Fidelis Catholic Credit Union is seeking a dynamic and friendly Member Services Specialist to join our team. This role is essential in providing exceptional service to our members, reflecting the values of our faith-based organization.
We are looking for individuals with strong communication and problem-solving skills, and a dedication to serving our community.

Key Responsibilities:
• Provide excellent service experiences to members and potential members.
• Accurate and efficient cash handling.
• Assist members with deposit and loan products.
• Open and maintain membership accounts.
• Travel to Fidelis branch locations within the Denver Metro area.
• Represent the Credit Union by providing excellent service and upholding the guiding principle: "So in everything, do to others what you would have them do to you."
• Travel to Fidelis branch locations within the Denver Metro area may be required.

Qualifications and Skills:
• Experience in customer service, banking, or related fields is desired.
• Strong communication and collaboration skills, with the ability to interact effectively with staff and credit union members.
• Demonstrated success in cash handling.
• Ability to recognize and resolve issues.
• Strong organizational skills.
• Bilingual skills a plus.

Benefits:
• Medical, Vision, and Dental Insurance (Eligible on Date of Hire)
• Vacation and Sick Time
• Long and Short-term Disability
• 401(k) with Employer Match
• Life Insurance
• Observance of Federal and some Catholic Holidays

About the Employer

Fidelis Catholic Credit Union is a friendly, family-oriented workplace. We have been in business for over 70 years. The Credit Union is expanding, and we need individuals willing to learn and grow with us. We are dedicated to providing exceptional banking services to Catholic parishes, schools, and families. Our mission is deeply rooted in the values of faith, integrity, and community. We strive to support our members with a range of financial products and services tailored to their unique needs. Learn more about us at www.fideliscu.org/about.