Director of Institutional Research

Job Description

Date: October 17, 2024

Position Available: Director of Institutional Research

Position Reports to: Executive Director, Institutional Effectiveness

Department: Institutional Effectiveness

FLSA Status: Exempt

Schedule: Full-time; Monday - Friday, 8:30 a.m. - 4:30 p.m., some evenings and weekends

Please apply online: https://franciscan.edu/director-of-institutional-research/

POSITION SUMMARY
The Director of Institutional Research (DIR) is responsible for developing a comprehensive Institutional Research (IR) program to support the University's mission and strategic initiatives. The DIR will provide management and support of the institution's accountability and continuous improvement process, including critical and trusted decision support to a broad range of administrative planning and decision-making efforts. The DIR coordinates both internal and external data and analytics requests, ensuring timely and accurate reporting. Working collaboratively across the University, the DIR will assist in survey design and deployment, institutional data collection and analysis, and student outcomes including student retention, graduation, and alumni progression.

PRIMARY RESPONSIBILITIES
1. The DIR provides leadership for the collection, management, interpretation, and use of institutional data for decision-making in support of the University's mission and strategic goals. The DIR works with stakeholders to develop systematic methods to collect and integrate data from multiple sources and translate data into usable information. The DIR is frequently called upon to develop, or assist in developing, reports and presentations that effectively communicate key research findings (such as key performance indicators) to a variety of audiences.

2. The DIR oversees the provision, analyses, and reporting of institutional data to meet the needs of various internal and external stakeholders. The DIR shall follow appropriate guidelines to ensure data accuracy. The DIR upholds data integrity by implementing standard business processes and maintaining thorough documentation of data provision guidelines and methodologies. The DIR frequently provides consultations to stakeholders to establish appropriate data request parameters and define actionable research questions.

3. The DIR works collaboratively with multiple University departments as well as other directors and staff on projects related to planning, assessment, and accreditation. The Director also maintains good working relationships with faculty, staff, and units across the University to enhance data quality and integrity. The DIR will serve on university committees (such as those related to data governance) and ad-hoc working groups to facilitate appropriate and effective use of data. The DIR often serves as a subject expert or project manager for interdepartmental projects that require institutional data.

4. The DIR is a member of the University's Data Governance Committee and DIR assists in developing, implementing, and improving institutional policies and practices that are related to formal management of data assets. These policies and practices address key issues such as data ownership, standardization, validity, reliability, access, and security. The DIR is heavily involved in the promotion of data literacy and data quality across campus.

5. Works with designated others to maintain a compliance calendar. Contributes IR data to compliance reporting related to federal, state, institutional and program accreditation; Serve as the institution's IPEDS keyholder. Research industry trends. Collects, analyzes, and disseminates data for divisions, departments, and offices throughout the University.

This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University's needs.

REQUIREMENTS
Must understand, support, and embrace the mission of Franciscan University of Steubenville and possess the following:

Technical Skills
• Familiarity with technology is essential. Knowledge and experience with the following is highly desirable: ERP (Jenzabar), CRM (Slat) and SIS (Jenzabar); SQL; Learning management software (Canvas); and data warehouse or data lake.
• Experience with survey design, administration, analysis, and platforms
• Experience with technologies associated with collecting, cleaning, recording, combining, managing, analyzing, evaluating, reporting, and visualizing data.
• Excellent communication and organizational skills are essential, including experience with Microsoft Excel and other Microsoft Office products.
• Demonstrated ability to follow detailed instructions and guidance from external agencies and internal leadership

Non-Technical Skills & Competencies
• Quality of Work: Consistently checks work for accuracy, appropriateness, and completeness.
• Project Management: Effectively identifies and organizes steps, tasks, resources, and timing needed to accomplish goals
• Written Communications: Checks work for style, spelling, and grammar errors; ensures readability
• Process Management: Is effective at identifying and organizing various process steps into an efficient workflow
• Teamwork: Creates and effectively uses opportunities to collaborate with others
• Developing Self: Actively seeks to identify, share, and leverage the key learnings in a given situation

Education & Experience
• Master's degree or have equivalent professional experience. Will consider candidates with progressive work experience in information gathering, query writing, processing, data analysis, and reporting, and leadership, preferably in IR.
• Proven history of success in developing data, research, and reports; both quantitative and qualitative; to support decision making.
• Relevant experience that includes data collection, analysis, and interpretation; external reporting.
• Demonstrated competence in communication, collaboration, and project management.

Workplace Factors
• Some evenings and weekends may be required.

Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments, and skills as well as their desire to advance the mission of Franciscan University.

Please apply online: https://franciscan.edu/director-of-institutional-research/

For other information and job postings, visit our website at https://www.franciscan.edu

Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.

About the Employer

Franciscan University is a Catholic and Franciscan liberal arts and professional studies institution located in Steubenville, Ohio.