Donor Data Coordinator

Job Description

Position Summary
Reporting to the Executive Director of Advancement, the Donor Data Coordinator is responsible for supporting and managing the data and reporting needs of the Archdiocese for the Military Services, USA. The Donor Data Coordinator is critical in organizing, coordinating, supporting, and evaluating donor relationships, prospect research, and giving trends while collaborating across Diocesan Offices. He or she will be the lead contact for data analytics that informs fundraising strategies.

Essential Duties and Responsibilities
1. Responsible for general Advancement database upkeep, including updating individual donor records, capturing and updating personal and business contact information, and removing invalid data.
2. Consolidate, track, and analyze donor data across all fundraising efforts, including bulk digital and mail communications, event invites, constituent outreach, and other fundraising campaigns.
3. Using donor analytics, provide data-based input to inform fundraising strategies.
4. Collaborate with all staff to develop and generate strategic custom reports and other donor data queries.
5. Support planning and strategy for appeals and other campaigns through reporting and analyzing past giving trends.
6. Conduct prospect research using web-based search tools and internal contact notes to identify key donor prospects who are mission- and values-aligned.
7. Work with staff who serve as relationship managers to create and monitor plans for advancing supporters' engagement and contributions.
8. Assist the Office of Finance with the monthly reconciliation of bank account deposit transactions and the annual reconciliation of all contributions.
9. Contribute to and manage other stewardship and donor relations initiatives as needed, pulling and analyzing gift data in response to questions from donors, development officers, and stewardship colleagues, scanning and uploading correspondence, and other communications pieces.
10. Assists in planning and executing AMS events, including but not limited to registration, both pre-event and on-site.
11. Develops and maintains respectful relationships with AMS clergy, staff, donors, volunteers, and friends of the military and the Church.
12. Other duties as assigned.

Qualifications
Education and experience:
• Bachelor's Degree required.
• Minimum 2-3 years' work experience in a non-profit organization or higher education institution.
• Minimum 2-3 years of experience with Microsoft Office applications required. Strong Excel skills desirable: vlookup functions, pivot tables, data cleanup, and manipulation experience.
• Experience with Salesforce or other fundraising software and/or ability to learn a new system quickly required.

Knowledge, Skills and Abilities:
• Analytic thinker who identifies efficiencies, areas for improvement, and data trends
• Commitment to the values and mission of the Archdiocese with a comprehensive understanding of the Catholic Church and military life and structure.
• A self-starter with initiative and follow through even when no one is overseeing her/his work; seeks opportunities for collaboration and cooperation across AMS offices.
• Excellent interpersonal, leadership, and communications skills, both written and verbal.
• Detail-oriented with excellent organization skills, including the ability to manage multiple demands and/or projects simultaneously.
• Able to apply sound judgment, maintain the confidentiality of proprietary data, and conduct oneself with integrity and focus.
• Flexibility to attend and staff occasional evening and weekend events as required.
• Sense of humor and comfort level in working in a fast-paced environment.
• Desire to work collaboratively and with spirit of teamwork and collaboration.

About the Employer

The Archdiocese for the Military Services, USA (AMS), was established by Saint John Paul II in 1985 to provide the Catholic Church's full range of pastoral ministries to those in the United States Armed Forces. The mission of the AMS is to "serve those who serve" by providing the same pastoral care and services as any other Catholic diocese to Catholics serving in the United States Armed Forces, enrolled in U.S. Military Academies, undergoing treatments at any of the 153 Department of Veterans Affairs' Medical Centers in the U.S., Puerto Rico and Guam, working in civilian jobs for the federal government beyond U.S. borders, and the families of these populations.