Receptionist- Administrative Assistant

Job Description

Our Lady Queen of Heaven Catholic Church in North Lauderdale, Florida has an opening for a full-time Receptionist / Administrative Assistant to work at the Parish Office. This employee will be responsible for providing customer service in the spirit of Christian hospitality. Primary duties are answering the phone, greeting visitors and callers, assessing their needs, and directing them to the appropriate party. This position will also provide clerical support and process assigned transactions. The Full-time Receptionist / Administrative Assistant performs all duties and responsibilities in alignment with the mission, vision, and values of the Catholic Archdiocese of Miami.

Schedule: 35 hours per week, Monday - Friday: 9:00 a.m. - 4:30 p.m.

Qualifications:
• High-school diploma or G.E.D; and three years' administrative experience in a customer-service environment. Some switchboard experience required.
• Excellent customer service skills, including ability to maintain focus on and professionalism with people in challenging situations, both in person and by phone.
• Ability to multi-task and retain accuracy in an environment of fielding simultaneous callers and visitors.
• Knowledge and proficiency in MS Outlook, Word, Excel, and Publisher.
• Able to navigate search engines effectively to locate information for guests and callers.
• Excellent organizing and filing skills.
• Good oral and written English-language communication skills, including clear speaking voice.
• Bilingual with good Spanish-language communication skills required.
• Haitian Creole language communication skills a plus.
• Knowledgeable about and supportive of the mission and tenets of the Roman Catholic Church.
• Must have a professional demeanor.

To apply: Send resume with cover letter to Msgr. Chanel Jeanty.

About the Employer

The Archdiocese of Miami is a particular church of the Roman Catholic Church in the United States of America. Its ecclesiastic territory includes Broward, Miami-Dade, and Monroe counties in the U.S. state of Florida. The archdiocese is the metropolitan see for the Ecclesiastical Province of Miami, which covers Florida. The archbishop is Thomas Wenski. As archbishop, he also serves as pastor of the Cathedral of Saint Mary, the mother church of the archdiocese. Also serving are 428 priests, 160 permanent deacons, 50 religious brothers and 300 religious sisters who are members of various religious institutes. These priests, deacons and persons religious serve a Catholic population in South Florida of 1,300,000 in 118 parishes and missions.