Housing Outreach Coordinator

Job Description

About CCC:

Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.

SUMMARY: This position is responsible for providing case management by conducting intake, screening, assessment, and referral for refugee resettlement clients. 90% of the job is heavy lifting (furniture) and assembling furniture (like building bunk beds?) Will be driving the large cargo van and U-haul vehicle when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Identify and secure safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements.

Conduct ongoing outreach to current and potential landlords and property managers, building strong working relationships with the goal of increasing access to housing for refugee families and to coordinate client home repair requests as needed.

Collaborate effectively with coworkers and partner organizations to support a positive resettlement experience.

Coordinate logistics of housing set-ups including ordering furniture and supplies and arranging delivery, arranging utility hook-ups, facilitating lease signings and renewals, arranging payments, and conducting home safety inspections.

Implement a high-quality procurement protocol including researching potential new vendors, following appropriate financial and purchasing procedures, and maintaining required documentation.

Deliver orientations to clients; may support other pre- and post-arrival activities such as airport pick-ups.

Prepares and maintains complete and accurate case files and case records.

Negotiates with landlords and other housing liaisons to reduce fees and/or avoid evictions.

Ensures completion of appropriate safety inspections for client housing opportunities.

Refers clients to other services and programs as needed.

Enter all appropriate information into agency database in a timely manner.

Creates and distributes all required reports in a timely manner and as directed by management.

Represents the Agency in the community and workplace in a professional and ethical manner.

Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.

Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.

Utilizes a basic knowledge of Microsoft Office applications.

EDUCATION and/or EXPERIENCE: High School Degree required with two years of related experience. Must be able to reliably transport clients as needed and have a valid Drivers License

Full-time Employee Benefits:
Retirement savings - After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That's an 8% annual contribution to your retirement savings!
PTO - earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.
Holidays - Enjoy eleven paid holidays
Other paid leave at no cost to employees - bereavement, short-term disability, long-term disability, paid parental leave
Virginia Credit Union memberships
Employee Assistance program - Free services including five free confidential consultations with a mental health professional
Medical Insurance - a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
Dental Insurance - a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
Vision Insurance
Life insurance - paid by agency with option to purchase additional coverage
Other insurance benefits - flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources

About the Employer

Commonwealth Catholic Charities is a nonprofit social service organization which has assisted families and children in central and southwestern Virginia for over 97 years. Come and join a team of people committed to making a difference in the lives of others.