Membership Associate

Job Description

General Job Responsibilities:

Supports the life and growth of the Lieutenancy through the promotion and support of its 2,600 members as well as the investiture of nominees. Responsible for maintaining all membership records and responding to member inquiries. Assists Executive Director as needed.

Duties and Responsibilities

Manages member relationships on an ongoing basis while
overseeing multiple work streams to ensure Lieutenancy
initiatives are achieved and member expectations are met.
• Respond to members inquiries
• Respond to nomination and promotion inquiries

Facilitates member nomination and promotions processes,
including generation of invitations, acceptance notifications and
management and submission of applications for approval.
• Prepares materials for Nominations and Promotions Committees
to ensure successful review of nominations and promotions.
• Manages pilgrim shell process for members
• Manages distribution of scrolls
• Maintains membership supplies inventory and coordinates with
vendors to guarantee smooth operation of membership needs.

Maintains membership database to ensure data is accurate and
up-to-date.
• Includes contact information and personal attributes
• Includes producing reports for Executive Director as needed.

Maintains membership hard copy files including but not limited
to updating, archiving, consolidating and organizing where
needed.
• Coordinates with executive director, on promotion and
implementation of all spiritual and social events

Manages death notification & honor guard processes
• Contacting Honor guard committee chair
• Prepare death notification email
• Update all records reflecting the death

Performance Standards:
• Represents the Lieutenancy in a professional and positive manner
• Prepares precise, well-written and articulate correspondence
• Maintains tracking of relationships with Lieutenancy members
and outside contacts to ensure prompt and accurate
communication and follow-up
• Innovates processes and systems
• Engages newest communication tools and follows trends

Position Requirements:
• Minimum five years serving in administrative or communications
capacity.
• Excellent writing, interpersonal and customer relations skills
• Detailed and priority-oriented
• Strong ability to multitask
• Self-motivated team player
• Proficient in Microsoft Office (Microsoft Word, Excel, PowerPoint),
Raiser's Edge and Constant Contact

About the Employer

The Equestrian Order of the Holy Sepulchre of Jerusalem, Eastern Lieutenancy is a Catholic membership organization, under the protection of the Vatican, whose mission it is to support the people of the Holy Land through prayer, financial generosity and pilgrimage.

The Eastern Lieutenancy is made up of members, lay, religious and clergy, from the states of New York, New Jersey, Connecticut, Pennsylvanian and the Bahamas.