Donor Support Coordinator

Job Description

Catholic Community Foundation of West Central and Southwest Ohio

Job Description

POSITION TITLE: Donor Support Coordinator

EFFECTIVE DATE: March 1, 2025

FLSA Status: Non-Exempt

POSITION TYPE: Part-time, work-from-home

POSITION SUMMARY: The Donor Support Coordinator performs a wide variety of tasks for the Foundation, especially in donor relations and database management. This position is part time, with flexible hours, and home-based. The successful candidate will primarily be responsible for gift entry, data management, and donor stewardship for the Foundation. This role includes daily gift entry and thank you letters, ongoing database management, and organizing the Foundation's donor stewardship activities. This is a position that requires a strong attention to detail, an exceptional level of maturity, a friendly, compassionate personality, and a positive attitude. This position also requires a high level of integrity and confidentiality. Excellent organizational skills, the ability to multi-task and prioritize, work in a team-centered environment, and interact with a diverse population of personalities in person, over the phone and via e-mail, are key requirements of this position.

QUALIFICATIONS & EXPERIENCE: Minimum of two years in a similar office or virtual support setting. Excellent computer skills with Microsoft Office required, experience with Foundant C-Suite software platform, and WordPress content management system preferred. The ability to quickly learn C-Suite and WordPress is essential if the applicant has no prior experience. Ability to establish priorities, work independently and proceed with objectives without supervision. Attention to detail and problem-solving skills. High level of professionalism and confidentiality. Experience in a non-profit development office a plus. Requires a high school diploma, with associate or bachelor's degree preferred.

DUTIES & RESPONSIBILITIES:

• Make daily gift entries and deposits, including checks, credit cards, and online gifts through C-Suite and Stripe platforms.
• Coordinate the processing, recording, and acknowledgement of stock/mutual fund gifts with Fifth Third Bank and C-Suite.
• Monitor bank account activity daily.
• Prepare and send thank you letters and tax receipts through C-Suite.
• Prepare and send other donor communications and correspondence.
• Maintain C-Suite donor database and ensure accuracy of all gift and data entry.
• Develop, prepare, and maintain queries, lists, and reports for direct mail and other development activities.
• Assist with donor/prospect management and research.
• Assist with telephone calls, emails, and correspondence regarding gifts, pledges, and other development activities to and from donors and grantees.
• Organize and coordinate donor stewardship efforts, including special events, publications, correspondence, and other activities.
• Prepare donor lists and other information for the Annual Report and other publications.
• Manage records and stewardship for sponsorships, endowments, and other development projects.
• Work closely with finance and accounting personnel and consultants on monthly reconciliation, annual review or audit.
• Provide general administrative support as needed.
• Other duties as assigned by the President/CEO.

ADDITIONAL REQUIREMENTS:
• Occasional evening and weekend work for special events and meetings in West Central and Southwest Ohio (Cincinnati and Dayton metro-markets).
• Availability to local travel for no more than 150 miles round trip. No overnight travel anticipated.
• A valid driver's license and use of one's personal automobile for local travel.

WORKING CONDITIONS: This position is home-based and requires flexibility in schedule to accommodate workflow and avoid overtime hours. The Foundation currently has no physical office but conducts several in-person meetings monthly at various locations throughout the West Central and Southwest Ohio region. Constant contact with internal staff, clients, vendors and the public in a fast-paced virtual setting. Physical activity may include walking, climbing stairs, bending, stooping, reaching, lifting (up to 20 lbs.) and standing. Periods of prolonged sitting are required.

ORGANIZATIONAL RESPONSIBILITY: Employees of the Foundation must have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based organization and adhere to the teachings of the Catholic Church. Employees will not publicly oppose the teachings of the Catholic faith or publicly advocate for any position in conflict with Catholic teaching or the United States Conference of Catholic Bishops (USCCB). This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.

SUPERVISION RECEIVED: Works under the direction of the President & CEO

SUPERVISION EXERCISED: None.

COMPENSATION: $20 to $30 per hour depending on experience.
Flexible hours, 20 per week anticipated to start.
40 to 48 weeks per year

TO APPLY: Position open until filled, but priority consideration will be given to applications received by February 28, 2025. To apply, please send email with cover letter, resume, and writing sample to: John P. Tafaro, President & CEO at john.tafaro@GiveCatholicOhio.org

About the Employer

We are a start-up Catholic Community Foundation, operating within the laws and teachings of the Roman Catholic Church. We strive to create strong partnerships with parishes, schools, ministries, organizations, and generous donors, whose charitable intent we will honor. As a public charity, our mission is to inspire faith-filled generosity for the long-term financial support of Catholic parishes, schools, ministries, and nonprofit organizations in West Central and Southwest Ohio.