Travel Account Manager

Job Description

Select International Tours is seeking an experienced, full-time Travel Account Manager to join our growing team of travel professionals in Flemington, NJ. You will work with many prominent Catholic leaders and arrange all the details of their group pilgrimage trips to Catholic sites worldwide. If you are highly organized, an excellent communicator, and love to work in a collaborative environment with other driven professionals, this will be the perfect opportunity for you.

Job Duties

Travel Account Managers at Select International Tours are always looking for ways to WOW our clients by managing all the aspects of an international group trip from beginning to end. Your work will be challenging and rewarding. You will never be bored and you will constantly learn new things.

Responsibilities:

-Undertake daily administrative tasks to ensure the functionality and coordination of the international group trips.
-Communicate daily with clients, travelers, suppliers, and ground services through email, phone, and mail.
-Negotiate pricing and terms with suppliers and partners
-Implement and oversee complex ground itineraries and river cruises for multiple groups simultaneously
-Manage group and individual air bookings
-Proofread and edit brochures, contracts, and marketing materials that support your groups.
-Update spreadsheets, databases, and registration software with confidential, financial, and non-financial information.
-Respond to client inquiries.
-Be an on-call primary point of contact while groups travel, including some evening and weekend work.
-Annual International travel of 10-12 days for FAM trips, site inspections, or to accompany groups.

Requirements:

-Proven experience in the travel industry
-Public speaking experience.
-Account Management experience in the travel industry is an advantage
-Background in Cruise travel is an advantage.
-Demonstrable ability to multi-task, set priorities, and adhere to deadlines.
-Well-organized, detail-oriented team player with a customer-service approach.
-Excellent knowledge of MS Office, Google Workplace, and online applications (CRM tools, registration systems, etc.)
-Exquisite communication and people skills
-Ability to travel internationally (Passport required)

Salary and Benefits:

-Attractive salary plus incentive bonus
-Paid sick days and generous vacation policy
-International travel benefits
-Great office environment

This is not a remote position. It is a full-time (40 hours/week) position in our office in Flemington, NJ.

About the Employer

We are a faith-based group tour operator specializing in custom Catholic pilgrimages. We organize group trips for many outstanding Catholic leaders, including Cardinals, Bishops, Priests, Deacons, speakers, theologians, podcasters, media personalities, and laypeople. We have thirty-eight years of experience and have sent thousands of groups to every imaginable Catholic destination. Our dedication to creating the perfect trip for every group we work with sets us apart. No two trips are the same. Our award-winning innovation has pioneered many new itineraries, including Faith and Food pilgrimages and Catholic River Cruise pilgrimages.