Care Plan Manager

Job Description

- Develop, oversee, and implement comprehensive care plans for residents at the Bridge Housing Campus.
- Coordinate with the Residential Manager, case workers, the on-site medical team, and other key staff.
- Supervise case managers and work under the Associate Director to advance the mission of the Bridge Housing program.
- Promote residents' well-being and progress towards stable, independent living.
- Collaborate with a dedicated team to enhance the bridge housing program.
- Contribute to creating a nurturing and welcoming space within the community.

**Responsibilities:**

*Development and Implementation of Care Plans:*
- Design individualized care plans based on comprehensive assessments of residents' medical, psychological, and social needs.
- Coordinate with medical partners to integrate physical and mental health services.
- Include addiction recovery, life skills training, and ongoing support after care in the plans.

*Team Leadership and Supervision:*
- Supervise a team of case workers, providing guidance, support, and professional development opportunities.
- Ensure quality of care and professionalism in case plans.
- Coordinate with the Residential Manager and other key staff for seamless implementation of care plans.
- Foster a collaborative team environment with open communication and teamwork.

*Monitor and Guide Implementation:*
- Oversee day-to-day implementation of care plans.
- Monitor residents' progress and adjust care plans as necessary.
- Support integration of recreational, educational, and community engagement activities into residents' daily schedules.

*Contribute to the Process:*
- Assist in developing and implementing policies and procedures related to care plan management.
- Support protocols for handling medical emergencies, behavioral issues, and other critical situations.

*Daily Management Support:*
- Provide support and guidance to residents, helping them navigate challenges and achieve personal goals.
- Respond to crises and emergencies, coordinating with appropriate services.
- Assist in developing and implementing emergency protocols and safety procedures.
- Support daily activities and programming.

*Documentation, Evaluation, and Reporting:*
- Maintain accurate and up-to-date records of resident interactions, care plans, and progress.
- Monitor and evaluate the effectiveness of care plans and overall program success.
- Conduct periodic reviews and evaluations to identify areas for improvement.
- Prepare regular reports on program performance and resident progress for stakeholders.

**Qualifications:**
- Master's degree in social work, psychology, public health, or a related field.
- Experience with treatment plans around behavioral health issues.
- Preferred experience in housing insecurity.
- Extensive experience in case management, care coordination, or a similar role.
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal skills, with a focus on empathy and support.
- Knowledge of issues related to homelessness, mental health, addiction recovery, and community health.
- Ability to work collaboratively with a wide range of partners and stakeholders.

**Working Conditions:**
- Primarily operates in-person in a dynamic social services setting.
- Requires the ability to lift 50 pounds independently; walk, climb, or descend stairs; kneel, bend, and twist.
- Occasionally operate a commercial vehicle to pick up and deliver items.

*Please include Resume and Cover Letter in Application**

About the Employer

Pope Francis Center exists to provide meals, supportive services, and housing assistance to Detroit community members in need, especially those experiencing homelessness. On an average day, we welcome over 200 guests and provide them with nutritious meals, showers, laundry, and access to doctors, dentists, lawyers, and housing providers through our free clinics. We have been serving Detroit's most vulnerable citizens for over 30 years, and we envision a Detroit without homelessness, where every person has the resources for sustained stability.