Gift Shop Associate

Job Description

For a complete job description and application requirements, visit: https://www.saintritashrine.org/employment
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The National Shrine of Saint Rita of Cascia is looking to hire a friendly and hard-working Gift Shop Associate to oversee and help manage the day-to-day activity of the Gift Shop. Reporting to the Director of Business Operations and working with a team of volunteers, the Associate will be responsible for providing exemplary customer service on the sales floor, by phone, through e-mail, and as part of our virtual shop. The Associate will be responsible for the overall management of the Gift Shop, interacting with and helping patrons, pilgrims, and visitors before, during, and after their visit to the Shrine.

SPECIFIC RESPONSIBILITIES
• Provide stellar customer service to all who stop by the Gift Shop.
• Help visitors find products and answer questions about merchandise.
• Work with the other members of the Shrine staff to create a welcoming, hospitable environment for groups, pilgrimages, retreats, and individuals.
• Operate a cash register and process credit card purchases.
• Answer phone calls, e-mails, and other inquiries in a timely and professional manner.
• Keep the display cases, storage room, and areas surrounding the Gift Shop clean and organized.
• Order supplies and merchandise for the Gift Shop.
• Interact with vendors when necessary.
• Fill online orders and coordinate the shipment process.
• Price and track inventory, rotating it according to time of year, availability, and interest.
• Stock and organize all items in the Gift Shop.
• Coordinate volunteers and create a regular work schedule.
• Creatively respond to needs as they arise.

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For a complete job description and application requirements, visit: https://www.saintritashrine.org/employment

About the Employer

Founded in 1907 by the Augustinian Province of Saint Thomas of Villanova, the National Shrine of Saint Rita of Cascia is a Roman Catholic community of prayer and worship deeply rooted in Augustinian spirituality. Inspired by the life of Saint Rita of Cascia, an Augustinian saint known as a healer, reconciler, and peacemaker, the Shrine seeks to inspire people from all walks of life to live these virtues as they come to know and encounter God and others.

As we deepen awareness of the message and life of Saint Rita, as well as the ministry of the Shrine locally, nationally, and internationally, we desire to grow as a place of prayerful pilgrimage, transforming sacrament, and compassionate pastoral services of encounter.