Web Content Manager

Job Description

Web Content Manager
Catholic Diocese of Arlington - Headquarters, 200 North Glebe Road, Arlington, Virginia, United States of AmericaReq #120
Thursday, April 4, 2024
Meaningful work * service oriented and respectful work environment * work-life balance * up to 2 days of telework after 90 days of employment for non supervisors - 1 day of telework for supervisors * generous leave * more holidays than the federal government, including Christmas week off * free parking as well as free transportation to/from Ballston metro * paid lunch breaks * professional development tuition assistance * tuition assistance for your children enrolled in our diocesan schools after 1 year of employment * generous benefits, including a pension plan * AND MORE...
POSITION SUMMARY:

The Website Content Manager supports the Office of Communications in communicating the mission, vision, and priorities of the Bishop for the Diocese of Arlington by overseeing the digital strategy, development, optimization, and analysis of diocesan web properties as well as editing and updating website content.

PRINCIPAL DUTIES:

•In consultation with the Chief Communications Officer, develop and implement content strategies for diocesan web properties that leverage SEO best practices, advance the reach and engagement of website content, and achieve organizational and departmental goals.
•Write, edit, and update website content (text, images, graphics, events, audio-visual, metadata, URLs, links, taxonomies, and files) for the Diocese of Arlington and Catholic Charities websites which is reflective of the voice and priorities of the Bishop of Arlington and Catholic Charities.
•Use SEO tools to identify strategies for content creation and update initiatives. Use the same tools to identify and address technical errors across diocesan web properties.
•Manage the creation, organization, and use of website taxonomies for website content.
•Identify technical and/or logistical issues that would interfere with the success of website usage. Coordinate troubleshooting with Office of Information Technology. Brief the Chief Communications Officer on changes to deadlines and/or the output of content deliverables for time-sensitive content.
•Partner with Office of Information Technology to complete projects and maintain website properties, including the diagnosis of, and resolution of, technical problems.
•Manage and monitor the creation of campaign URLs and analytics goals for various mediums/channels to website content on diocesan web properties, ensuring the proper organization and output of web analytics data.
•Use web analytics tools to strategically gather data for various dimensions of site visitor behavior and website traffic on diocesan web properties. Visually chart the performance of campaigns, departmental KPIs, and website content by creating and maintaining data reports and dashboards.
•Develop summary briefs on website data reports, pinpointing key insights and strategies for improving website content and content marketing strategies. Direct and guide staff and/or designated content-contributors on the implementation of the generated strategies for website content.
•Work in conjunction with supervisors and web content editors to develop outlines and strategies for departmental website content.
•Assist content editors with content migration and train content editors on how to use the updated website to produce content.
•Work closely with the Chief Communications Officer on website redesign projects, managing and monitoring the creation of website designs that reflect the vision and priorities of the Bishop of Arlington; identify and advise on functional needs for the websites; obtain user feedback on content design and implementation.
•Handle tech support requests for the Diocese of Arlington, Catholic Charities, and diocesan intranet websites; assist the Arlington Catholic Herald with web requests as needed.
•Shoot, crop, and edit new hire photos for both diocesan and CCDA staff members and upload them to the Intranet using Dreamweaver.
•May provide work direction or training for web content specialist.
•Perform other duties as assigned.
RESPONSIBILITIES AND AUTHORITY:

•Supervision Received
•Given latitude and exercises discretion under the general direction of the Chief Operation Officer.
•Physical Demands/Working Environment
•While performing the duties of this job, required to have ordinary ambulatory skills sufficient to visit other locations; ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weight of 10 - 50 pounds
•Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read
•Frequently required to sit, hear, talk and use repetitive motion of the hands/wrists
•Work performed in and out of the office setting
•Occasional evening and/or weekend work is required
•Work performed in an individual, well-lighted office. The noise level is usually low. The space is wheel chair-accessible
QUALIFICATIONS:

•Knowledge/Skills: Expertise in digital content strategy and search engine optimization (SEO); Mastery of WordPress; proficiency in Microsoft Word, HTML5, CSS, Adobe Photoshop, and Google Analytics; skilled in Adobe Acrobat Professional, Excel, Google Tag Manager, and Google Search Console; background in photography and A/V is a plus; excellent written and oral communications skills; ability to handle multiple tasks and to work well under pressure; self-motivated, with strong organizational and planning skills and a sense of discretion; knowledge of Catholic teachings and practices a plus.
•Education Required: BS or BA in communications, marketing, or website-related field
•Years and Types of Experience: At least 3 years in development of digital content strategy and implementation/analysis of digital lifecycles; at least 3 years in SEO, web analytics, and website editing and maintenance; at least 3 years using web content management systems, preferably WordPress.
We thank all applicants in advance for their interest in working for the Catholic Diocese of Arlington, however, only those selected for an interview will be contacted.

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About the Employer

The Diocese of Arlington is a thriving community composed of seventy parishes in the Northern Virginia area. Since its founding in 1974, the Diocese has grown significantly, becoming one of the fifty largest dioceses in the United States. Currently there are 446,500 registered Catholics and over 275 priests in the Diocese